The Massachusetts Problem Gambling Helpline

If you or a loved one is experiencing problems with gambling and needs support, please call the number below or visit the website below to speak with a trained specialist.

Helpline staff can connect you to many community resources for assistance and provide helpful information. The helpline is available 24/7, is free, confidential, and available in multiple languages. To speak with a trained specialist if you or a loved one is experiencing problems with gambling and needs support call or visit:

Phone #: 1-800-327-5050

Website: https://gamblinghelplinema.org

Massachusetts Department of Public Health, Office of Problem Gambling Services

Find problem gambling tools, resources, and information from the MA Department of Public Health, Office of Problem Gambling Services.

Website: https://www.mass.gov/orgs/office-of-problem-gambling-services

Address: 250 Washington St., Boston, MA 02108

Phone #: 617-624-5012

Youth Central Intake and Care Coordination (YCICC)

Toll Free Phone #: 866-705-2807

Phone #: 617-661-9051

Website: www.healthrecovery.org

Voluntary Self-Exclusion

This program supports a person’s decision to voluntarily bar themselves from a Massachusetts gaming facility for a period of time.

Phone #: 1-800-426-1234

Online Chat: Chat via the GameSense website

Website: http://gamesensema.com

In person: To schedule an appointment to enroll in the Massachusetts Voluntary Self-Exclusion Program, please contact the Massachusetts Gaming Commission. Alternatively, you may visit any GameSense Info Center during casino operating hours without an appointment.

Phone #: 617-533-9737

Email: vse@massgaming.gov

Outpatient Treatment Centers

The Department of Public Health, Massachusetts Substance Abuse Helpline

For individuals with multiple addictions, the Massachusetts Substance Abuse Helpline is a statewide, public resource for finding substance abuse harm reduction, treatment, recovery, and problem gambling services. Helpline services are free, confidential. Available in multiple languages and are available 24/7.

For assistance with paying for counseling services the Department of Public Health, Bureau of Substance Abuse Services contracts with Outpatient Treatment Centers to individuals seeking professional counseling for problem disorders. Counseling is avaible to anyone concerned about gambling: those who gamble, their families and/or significant others. Treatment is avaliable regardless of insurance coverage.

Phone #: 1-800-327-5050

Website: https://gamblinghelplinema.org

Springfield Counselling Centers That Offer Problem Gambling Treatment and Support

Center for Human Development, Inc

(Clinicians available who are fluent in Spanish)

Address: 367 Pine St., Springfield, MA 01105

Website: http://chd.org

Referral Contact Name: René Piñero, MPsy, MA, LADC I, CADC II, MA

Phone #: 413-372-9871

Email: rpinero@chd.org

Behavioral Health Network

Address: 471 Chestnut St., Springfield, MA 01107

Referral Contact Name: Jennifer Cerra MSW, LICSWC, MA PGS

Phone #: 508-879-2250

The Gandara Center Outpatient Counseling

(Clinicians available who are fluent in Spanish)

Address: 2155 Main St., Springfield, MA 01104

Referral Contact Name: Wanda Testosado

Phone #: 413-736-0395

Website: www.gandaracenter.org/outpatient_clinic

Self-help

Self-help groups are available to support people experiencing gambling problems, as well as their loved ones.

National Problem Gambling Helpline provides information about local resources for those seeking help for a gambling problem in all 50 states, Canada, and the US Virgin Islands. Call or find local treatment options online.

Phone #: 800-522-4700

Website: ncpgambling.org/help-treatment/help-by-state

Gamblers Anonymous (GA) is a community of self-help recovery support groups based on the same 12-step concept as Alcoholics Anonymous. To find a meeting near you, visit the website below.

Website: gamblersanonymous.org/ga/locations

To talk to a GA representative in your area, call your local hotline number found at the website below.

Website: gamblersanonymous.org/ga/hotlines

Bettors Anonymous (BA) is a community of self-help recovery support groups based on the same 12-step concept as Alcoholics Anonymous. To find a meeting near you, visit the website below.

Website: bettors-anonymous.org/meeting.html

SMART Recovery is a community of mutual support groups open to anyone seeking science-based, self-empowered addiction recovery. To find an online meeting or an in-person meeting near you, visit the website below.

Website: meetings.smartrecovery.org/meetings

GamTalk is an online support community for individuals experiencing problems with gambling. To chat online, visit the website below.

Website: gam talk.org/chat